Faq's

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01
What is Vintage Products?
Vintage Products is an online store offering thoughtfully designed products created to bring distinctive style, character, and personality to everyday life.
Many of our products are produced on demand through our fulfillment partners, which means an item is created specifically after an order is placed.
02
How are your products made?
Many Vintage Products items are made to order through our print-on-demand fulfillment partners. Once you place an order, it is submitted for production and then shipped directly to you.
03
How long does it take to process my order?
Most orders require approximately 2–7 business days for production before they are ready to ship. Production times are estimates and may vary depending on the product, fulfillment location, order volume, availability, and time of year.
04
How long does shipping take?
Delivery times vary depending on the product, fulfillment provider, destination, and shipping method.
Any delivery estimate displayed during checkout should be considered an estimate rather than a guaranteed delivery date.
05
Do you ship internationally?
International shipping may be available for certain products and destinations. Availability and shipping rates can vary depending on the product and fulfillment provider.
International customers may also be responsible for customs duties, import taxes, or other fees imposed by their country.
06
How do I track my order?
When tracking is available, tracking information will be provided after your order has been shipped.
Please allow some time for the carrier's tracking system to update after receiving your shipping notification.
07
Can I change or cancel my order?
Because our products may enter production shortly after an order is submitted, we cannot guarantee that an order can be changed or canceled.
If you notice an issue, contact us as soon as possible at revpaulbern@yahoo.com, and we will determine whether changes are still possible.
08
Can I return an item if I change my mind?
Because our print-on-demand products are produced specifically for each order, we generally do not accept returns or exchanges due to a change of mind, ordering the wrong size or color, or other customer ordering errors.
Please carefully review product descriptions, sizing information, colors, quantities, and shipping details before completing your purchase.
09
What if my item arrives damaged or incorrect?
If you receive an item that is damaged, defective, misprinted, or materially different from what you ordered, please contact us at revpaulbern@yahoo.com within 30 days of delivery.
Include your order number, a description of the issue, and clear photographs of the product and packaging where applicable. We will review the issue and determine the appropriate resolution.
10
Will the colors look exactly the same as they do online?
We make reasonable efforts to represent products accurately. However, colors may vary slightly due to photography, lighting, printing processes, materials, and individual screen or monitor settings.
11
How can I contact Vintage Products?
For assistance, please contact:
Vintage Products
879 Rock St NW, Suite 104 Atlanta, GA 30314
Email: revpaulbern@yahoo.com