Retrun & Exchange
Last Updated: September 2026
Vintage Products wants every customer to receive the product they ordered in satisfactory condition.
Because many of our products are created specifically for each order through print-on-demand fulfillment, our return policy differs from that of traditional retail stores.
Change-of-Mind Returns
Because print-on-demand products are produced specifically for an individual order, we generally do not accept returns or exchanges for change of mind.
This includes situations where:
- The wrong size was ordered
- The wrong color or design was selected
- An incorrect quantity was ordered
- The customer no longer wants the product
- The customer changes their mind after production begins
Customers should carefully review product descriptions, sizing information, colors, quantities, and shipping information before placing an order.
Damaged, Defective or Incorrect Products
If your product arrives:
- Damaged
- Defective
- Misprinted
- With a manufacturing issue
- Materially different from the product ordered
please contact us within 30 days of delivery.
Email:
revpaulbern@yahoo.com
Please include:
- Your name
- Order number
- Description of the problem
- Clear photographs showing the issue
- Photographs of the packaging where relevant
We will review the information and determine whether the item qualifies for a replacement, reprint, refund, or another appropriate resolution.
Exchanges
We generally do not offer traditional exchanges for correctly produced print-on-demand products.
If an item is defective, damaged, misprinted, or incorrect, please contact us rather than returning it without authorization.
Do Not Return Products Without Authorization
Please do not mail a product to our business address or directly to a fulfillment provider unless you have received instructions from us to do so.
Unauthorized returns may not be eligible for a refund or replacement.
Refunds
Where a refund is approved, it will generally be issued to the original payment method used for the purchase.
After a refund is processed, your bank, credit-card company, or payment provider may require additional time to post the funds to your account.
Nothing in this policy limits any rights available to consumers under applicable law.