Retrun & Exchange

Last Updated: September 2026

Vintage Products wants every customer to receive the product they ordered in satisfactory condition.

Because many of our products are created specifically for each order through print-on-demand fulfillment, our return policy differs from that of traditional retail stores.

Change-of-Mind Returns

Because print-on-demand products are produced specifically for an individual order, we generally do not accept returns or exchanges for change of mind.

This includes situations where:

  • The wrong size was ordered 
  • The wrong color or design was selected 
  • An incorrect quantity was ordered 
  • The customer no longer wants the product 
  • The customer changes their mind after production begins 

Customers should carefully review product descriptions, sizing information, colors, quantities, and shipping information before placing an order.

Damaged, Defective or Incorrect Products

If your product arrives:

  • Damaged 
  • Defective 
  • Misprinted 
  • With a manufacturing issue 
  • Materially different from the product ordered 

please contact us within 30 days of delivery.
Email:
revpaulbern@yahoo.com

Please include:

  • Your name 
  • Order number 
  • Description of the problem 
  • Clear photographs showing the issue 
  • Photographs of the packaging where relevant 

We will review the information and determine whether the item qualifies for a replacement, reprint, refund, or another appropriate resolution.

Exchanges

We generally do not offer traditional exchanges for correctly produced print-on-demand products.

If an item is defective, damaged, misprinted, or incorrect, please contact us rather than returning it without authorization.

Do Not Return Products Without Authorization

Please do not mail a product to our business address or directly to a fulfillment provider unless you have received instructions from us to do so.

Unauthorized returns may not be eligible for a refund or replacement.

Refunds

Where a refund is approved, it will generally be issued to the original payment method used for the purchase.

After a refund is processed, your bank, credit-card company, or payment provider may require additional time to post the funds to your account.

Nothing in this policy limits any rights available to consumers under applicable law.